Return & Refund Policy
Thank-you for shopping at www.NiagaraFaucets.com. We try to make the return process as simple
as possible. Please see below
Any defective product may be returned for a
replacement. Defective product returns
must be accompanied by the original purchase receipt and a Return Authorization
Number (RAN). Please email (email@example.com) or call
(1-877-699-5789) us to obtain a RAN. No
return shipments will be accepted without an accompanying RAN.
You have 30 calendar days to return an item
from the date that you received it (based on first delivery attempt from FedEx
tracking number). To be eligible for a
non-defective return, the product must not have been installed and must include
all original packaging (e.g. re-sellable condition as open box). All non-defective returns must be received
within 30 days from the date of purchase.
A 15% re-stocking fee applies to all non-defective returns to cover the
cost of original shipment and the fact that this product will have to be sold
as open box at a discount.
Return Shipping Charges
Refunds do not include any shipping and
handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be
prepaid and insured by you. You are responsible for any loss or damage to
hardware during shipment. Shipping and
handling charges are not refundable. Any amounts refunded will not include the
cost of shipping.