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Shop with confidence knowing that Niagara Faucets is an authorized dealer for all brands offered for sale on this site. We sell only
complete and unopened products direct from the manufacturer - no surprises.
Your satisfaction is guaranteed. Any defective product may be returned for a replacement. Defective product returns must be
accompanied by the original purchase receipt and a Return Authorization Number (RAN). Please call us at 1.877.699.5789 to obtain a RAN.
No return shipments will be accepted without an accompanying RAN.
All defective returns must be received within 30 days of the date of purchase. After 30 days, the purchaser must contact the OEM for
corrective action. All non-defective returns “buyer’s remorse” are subject to a 25% restocking charge.
Returns for any special order items are subject to the return guidelines and restocking fees specific to the OEM (manufacturer).
Shipping charges are the responsibility of the customer on all returns for any reason. Shipping and handling charges are non-refundable.
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