that for all orders, the SHIP TO & BILL TO addresses entered for an
order must match. We DO NOT ship to a different address than the Bill
To address. Additionally the CVV and AVS codes MUST match.
Shop knowing that Niagara Faucets Inc. is an
authorized dealer for all brands offered for sale on this site. We sell only
complete and unopened products direct from the brand owner.
No Duty or
is 100% Canadian owned and operated. All of our products offered for sale are
shipped from our warehouse in Ontario Canada
. All products are shipped standard delivery
unless otherwise indicated.
you will receive an email confirming that we have received your
order. You will receive a second email when your order has shipped.
Please note that if you place an order as a guest you will not be able
to track your status through our website.
Shipping charges are
the responsibility of the customer on
ALL returns unless return is determined to have a manufacturing defect. Shipping and handling
charges are non-refundable.
Except where indicated, all products offered for sale on www.NiagaraFaucets.com INCLUDE shipping and handling charges to addresses within Canada on orders over
For orders $449.99 or
less, a non-negotiable $49.99 shipping charge will be assessed to the order
upon check-out. Orders placed after 4:00pm are considered placed the following business day.
International Shipments Beyond Canada
For international orders (ORDERS NOT DESTINED FOR CANADA), please email us or
call us (1.877.699.5789) to determine a cost-effective shipping solution.
Northern/Remote Canadian Locations
For shipments destined for the Yukon, Nunavut, Newfoundland, Prince Edward
Island, and the Northwest Territories, please email us or call us
(1.877.699.5789) to determine a cost-effective shipping solution.
Please inspect the condition of your purchase upon delivery receipt and report
any damage to the carrier driver for claims processing.
In the event that a product is on back order, Niagara Faucets reserves the right to consolidate your order prior to shipment.
If you have any questions about shipping issues that are not answered here,
please email us.
Taxation (CANADIAN Shipments)
Shipments to Canadian addresses will be assessed GST at a rate of 5% where HST
is not in effect. The buyer is responsible for declaring any purchase to their
provincial level of government. Shipments to Canadian addresses where HST is in
effect will be assessed HST.
We cannot ship items to a P.O. Box and require a
physical address for all orders.